Privacy policy
**Privacy Policy**
This privacy policy describes how info@beautiquepoint.com collects, uses, and discloses your personal information when you visit or make a purchase on the site.
**Collection of Personal Information**
When you visit the site, we collect certain information about your device, your interaction with the site, and the necessary information to process your purchase. We also collect information if you contact us for customer service. In this privacy policy, we refer to all information that can uniquely identify an individual (including the information below) as "Personal Information." See the list below for more details on what personal information we collect and why.
**Device Information**
Examples of collected personal information: browser version, IP address, time zone, cookies, pages or products viewed, search terms, and how you interact with the site.
Purpose of collection: to load the site accurately for you and to perform analytics to optimize our site.
Source of collection: collected automatically when you visit the site using cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: shared with our processor Shopify.
**Order Information**
Examples of collected personal information: name, billing address, shipping address, payment information (including credit card number), email address, and phone number.
Purpose of collection: to provide products to you to complete our contract, process payment information, arrange for shipping, provide you with invoices and/or order confirmation, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared, provide you with information or advertising related to our products.
Source of collection: collected from you.
Disclosure for business purposes: shared with our processor Shopify, Facebook, Klarna, Stripe, Oberlo, and Aliexpress.
**Customer Service Information**
Example of collected personal information: same as above.
Purpose of collection: to provide customer service.
Source of collection: collected from you.
**Minors**
The website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If a parent or guardian believes that their child has provided us with personal information, please contact us to request deletion.
**Sharing Personal Information**
We share personal information with service providers or warehouses to fulfill our contracts with you, as described above:
- We use Shopify to operate our online store. You can read more about how Shopify collects personal information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with laws and regulations, respond to a subpoena, search warrant, or other legal requests for information we receive, or to protect our rights.
- As a family-owned online business with limited resources for inventory management and handling unforeseen return issues, we may, in some cases, ask you to send items directly to a new customer instead of returning them to our warehouse. This applies particularly in situations where it is more practical and efficient for us to redirect the items directly to a new buyer. We will clearly inform you of such situations and provide detailed instructions on how to proceed.
We value your privacy and will always handle your information securely in compliance with applicable privacy laws.
**Behavioral Marketing**
As described above, we use personal information to provide you with targeted marketing or advertising communications that we believe may interest you. For example:
- We use Facebook marketing to reach our customers and gather insights.
- We also use TikTok marketing.
For more information on how targeted marketing works, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted marketing by visiting the following links:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- You can also opt out of specific services by visiting this page: http://optout.aboutads.info/.
**Use of Personal Information**
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products and offers.
**Legal Basis**
According to the General Data Protection Regulation (GDPR), if you reside within the European Economic Area (EEA), we process your personal information under the following legal bases:
- Your consent;
- The performance of the contract between you and the site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To carry out a task performed in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
**Retention**
When you place an order on the site, we retain your personal information in our records unless and until you request us to delete this information. For more information on your rights, see "Your Rights" below.
**Automated Decision-Making**
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant impact using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denial lists of credit cards associated with denied IP addresses. These denial lists persist for a few days.
- Temporary denial lists of IP addresses associated with repeated failed transactions. These denial lists persist for a few days.
**Your Rights**
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to request that your personal information be corrected, or erased. If you wish to exercise these rights, please contact us via customer service at info@beautiquepoint.com.
Your personal information is initially processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the USA. For more information on how data transfers comply with GDPR, see Shopify's Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
**Cookies**
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use several different cookies, including functional, performance, marketing, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, such as whether it’s their first visit or if they are frequent visitors.
We use the following cookies to optimize your experience on our site and provide our services.
Necessary cookies for the site's function.
Report and Analytics
The duration a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie.
Session cookies last until you stop browsing, and persistent cookies remain until they expire or are deleted. Most cookies we use are persistent and are deleted between 30 minutes to 2 years from the date they are downloaded onto your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience, and parts of the website may no longer be fully accessible.
Most browsers accept cookies automatically, but you can choose whether to accept them or not through your browser's control center, often found under the "tools" or "system settings" menu. For more information on how to modify your browser settings, block, or manage cookies, visit your browser's help file or the following link: www.allaboutcookies.org.
Please also note that blocking cookies may not fully prevent how we share information with third parties, such as our marketing platforms. To exercise your rights or opt out of certain uses of your information by these providers, please follow the instructions in the "Behavioral Marketing" section above.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy policy, if you have questions, or if you would like to file a complaint, please contact us at info@beautiquepoint.com.
Last updated: [11/05-2024]
