Shipping policy

Shipping Policy

Order processing
Orders are normally processed within 1–3 business days after payment is confirmed. Orders are not processed on public holidays. If an item becomes unavailable or additional information is required, we will contact you by email.

Delivery destinations and estimated times
Latvia, Lithuania, and Estonia: Standard shipping, €3.49, estimated 3–5 business days after dispatch.
Germany: Standard shipping, €6.90, estimated 5–8 business days after dispatch.

Delivery times are estimates and may be affected by carriers, customs, weather, peak periods, or an incomplete address. Any available delivery options and the final price are shown at checkout before payment.

Tracking
When tracking is available, the tracking details will be sent after the order is dispatched. Tracking information may take time to become active in the carrier’s system.

Address accuracy
Please check your delivery address before completing the order. If you notice an error, contact info@beautiquepoint.com as soon as possible. We cannot guarantee that an address can be changed after dispatch.

Delayed or missing parcels
If the estimated delivery period has passed, contact info@beautiquepoint.com with your order number. We will check the shipment with the carrier and help resolve the issue.

Damaged parcels
If an order arrives damaged, keep the packaging and contact us promptly with photographs of the parcel and item.

Contact
Email: info@beautiquepoint.com